We typically take 1-4 business days to process the order to then be shipped from our facility. We live in Tampa, FL, so shipping days vary depending on what part of the country you live.
We ship most residential orders FedEx Smart Post. FedEx Ground delivers to your local post office and USPS delivers to your home with your mail. If you are in need of expedited shipping please call us at (813) 251-8100 or email us at info@prayerbowls.com. We will do our best to help you! Most of the time we will respond faster to an email than a phone call.
PrayerBowls will not be responsible for shipments lost, delayed, or returned because of incorrect or incomplete addresses.
Return Policy - If for any reason you are not satisfied, we are happy to refund the credit card used for the purchase. All returns are subject to a 15% restocking fee. Returns must be made within 30 days of shipment. Once we have received the returned product in new condition, please allow 7-14 business days to process the transaction. You will receive an email acknowledging the refund.